If For Some Reason You Didn’t Fall In Love With Your Purchase It’s All Good, Send It Back!
Returns and Exchanges are accepted up to 15 days from the day the package was delivered to the delivery address on the order invoice.
The day of delivery is determined by tracking information provided by the shipping agent of the package, such as USPS, FedEx, DHL or UPS.
All Returned & Exchanged items must be unworn, unwashed, undamaged, and have all tags attached. West of Camden will determine condition of the item upon delivery. Defective Exchange items must be brought to our attention before exchange.
Refunds are ONLY processed back to the original form of payment once your merchandise has been received.
West of Camden is NOT responsible for any items lost in transit during a return or exchange. We do suggest adding tracking and insurance to your package to prevent possible shipping issues.
Shipping charges are non-refundable unless the error was completely ours.
Eyewear & Sunglasses must have no breaks, bends, fractures or scratches in order to be returned or exchanged and must have ALL original packaging. No exceptions.
All Sales Final on marked down items. If it’s on sale it’s final sale.
What if I received an incorrect item? - Don't worry we will make it right!
If you received an item that differs from the item you had ordered we will cover the return shipping cost. To start the exchange process please contact us at one of the following; Email: [email protected] | Chat: (bottom right of our website) | In-store Phone: 949.274.6739. Please provide us with your name and order number so we can expedite the process.